FREQUENTLY ASKED QUESTIONS


HOW DO I PLACE AN ORDER?
ONCE A NEW CHAPTER HAS LAUNCHED, JUST CLICK THE “BUY NOW” OR ” ADD THE CART” BUTTON ON A PRODUCT YOU LIKE.

HOW LONG DOES MY SHIPMENT TAKE?
THIS WILL NORMALLY TAKE UP 3-5 BUSINESS DAYS.

CAN I ORDER A BLAZER WITH MY DESIGN?
FROM JANUARY 2021, WE ONLY WORK WITH PRE-DESIGNED CHAPTERS AT JILL ANTWERP. THIS MEANS THAT ONLY A FEW OF EACH ITEM WILL BE PRODUCED AND ADDED INTO OUR WEBSHOP. WHEN A PRODUCT IS OUT OF STOCK, IT WILL NOT BE POSSIBLE TO MAKE IT AGAIN.

HOW DO I TREAT MY BLAZER?
THE LOVE AND CARE YOU PUT INTO YOUR BLAZER WILL BE PAID BACK TO YOU THAT WAY. BECAUSE WE WORK WITH VERY DELICATE FABRICS, WASHING CAN HARM YOUR BLAZER. THE BEST THING TO DO WHEN IT IS DIRTY, IS TO GIVE IT A LITTLE AIR OUTSIDE AND, IF NECESSARY, PUT IT ABOVE A WARM BATH TO GET THE SMELL AND DIRT OUT. IF THERE REALLY IS A STAIN ON IT, IT IS BEST TO BRING IT IN TO THE NEAREST DRY CLEANER.